AT&T and Verizon thought they could hide behind legal minutae against an embarrassing fine imposed by the Federal Communications Commission (FCC). The U.S. legal system, however, was able to rise above these machinations, and has just delivered a resounding blow to the aspirations of AT&T and Verizon to a more lax regulatory environment, as well as claw back, at least temporarily, the punitive fine that they've already paid to the FCC. The U.S. Supreme Court nullifies the basic argument put forth by AT&T and Verizon Back in April 2024, the FCC imposed cumulative fines of nearly $200 million on various […]

Read full article at https://wccftech.com/att-and-verizon-tried-to-use-the-u-s-supreme-court-to-dodge-a-104-million-fcc-fine-for-selling-user-location-data-but-utterly-lost-the-gambit/

One typically must double-check for any offers they receive in their DMs, but when it’s one from the official Verizon subreddit, you tend not to ask a lot of questions. This is exactly what one user did when he claimed the U.S. carrier reached out to him through the social network, telling him that he won World Cup tickets. It’s only after he and his brother booked flights that he realized that something was wrong. Promotions like offering free tickets are usually distributed through Verizon’s Reddit account, so the offer shouldn’t have been suspicious Before you immediately conclude that sending […]

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Apple iPhones will soon be able to stay connected throughout the continental US, and not just via Globalstar's limited 'Emergency SOS' service, as all three major carriers have now reached a landmark agreement to eliminate network dead zones by leveraging Direct-to-Device (D2D) satellite-based connectivity. Apple iPhones to benefit as AT&T, T-Mobile, and Verizon form a JV to eliminate dead zones via satellites As mentioned earlier, AT&T, T-Mobile, and Verizon have now formed a joint venture that will leverage satellite-based D2D connectivity to "address coverage gaps, especially in unserved and underserved communities." Through this JV, the three carriers will make coordinated […]

Read full article at https://wccftech.com/apple-iphones-gain-true-network-redundancy-as-att-t-mobile-and-verizon-bury-the-hatchet-to-form-a-satellite-coalition/

U.S. carriers often have a truckload of salivating deals for customers to upgrade to the latest-generation flagships at a sizable discount, just as long as they satisfy certain requirements. On this occasion, one subscriber was on his way to becoming the proud owner of a Galaxy S26 Ultra, and seeing as how Verizon had one that wasn’t just $600 off, but it was also rewarding an additional line, not to mention an upgraded plan at no additional cost, the offer was a steal. Unfortunately, these deals are only enticing if Verizon can honor them, and due to serious negligence, the […]

Read full article at https://wccftech.com/galaxy-s26-ultra-deal-600-off-and-more-missed-by-customer-due-to-verizon-mistake/

A company handing out freebies can attract a large customer base momentarily, which may look excellent on Verizon’s earnings call, but Chief Executive Officer Dan Schulman no longer believes that this approach leads to increased retention. In fact, the CEO has altered his stance on where the carrier giant is lacking, and that’s in customer service, stating that if feedback was taken seriously and acted upon, costs could have been reduced substantially and profits could have risen. Fortunately, Verizon appears to have a solution to this. One problem that Verizon has tackled is providing customers with wireless extenders called femtocells […]

Read full article at https://wccftech.com/verizon-ceo-does-not-believe-that-free-phones-make-up-for-poor-service/

Elaborate scams can and do mimic official channels. Even so, no one should be able to send you notifications via the Verizon app. And yet, this is exactly what appears to be happening, at least as per anecdotal evidence gleaned from a troubling recent incident. Scammers are now apparently sending Verizon customers notifications from the official app, adding a convincing sheen of authenticity to their elaborate fraud schemes A Redditor has just detailed their harrowing experience as the supposed mark in an elaborate Verizon-linked scam. The story begins on a recent Friday, when our Redditor, who goes by the username […]

Read full article at https://wccftech.com/a-verizon-customer-tricked-into-receiving-a-1500-ipad-pro-13-as-scammers-hijack-the-official-apps-notifications/

The past several months haven’t been kind to Verizon Chief Executive Officer Dan Schulman, who has had to brave through widespread network outages, layoffs, and other hardships to ensure that the biggest network in the U.S. doesn’t lose its grip on that title. However, when speaking at the Semafor World Economy conference in Washington, Schulman implied that a mindset shift in how customers are treated is required to ensure the network’s longevity. Schulman also states that while Verizon is objectively the best network, all the basic stuff to improve the experience is required, as that’s where the competition has the […]

Read full article at https://wccftech.com/verizon-ceo-believes-it-can-become-the-best-network-by-treating-people-like-humans/